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Thursday, January 31, 2008

A NATIONAL ONE-DAY WORKSHOP ON BEHAVIOR-BASED SAFETY

A NATIONAL ONE-DAY WORKSHOP ON
BEHAVIOR-BASED SAFETY on Saturday, 8th March 2008


(Venue: West End Hotel, New Marine Lines, Mumbai 400020)

Introduction:
People behave unsafe because it saves their time and effort (taking short cuts, not using PPE). Environmental solutions don’t work as effectively as people may remove guards and work in bad housekeeping. Punishment may lead to negative effects. Attitude change does not help much, as it does not really convert into behavior. So behavior-based safety (BBS) can be tried for still better safety results.

BBS emphasizes that take active responsibility for safety of each other. Target observable behavior, focus on positive consequence we expect to receive i.e. change unsafe to safe behavior; monitor behavioral trends of each individual or group everyday / week / month in order to understand percentage of safe and at-risk behaviors across departments during the years.

Total safety culture encompasses that safety mechanisms are in place and active, and then implementing BBS gives wonderful results. According to a senior safety professional, “punishment never works for sustainable results for safety in organizations”. Another safety professional added, “BBS is going to be one of the best components of safety in the years to come”. According to another senior safety professional, “you may have operational controls at the workplace; you may have told employees for safety, human beings still meet with accidents due to unsafe behaviors”. BBS believes that psychological change can be achieved with repeated and active care of each other. BBS underlines that when 80-90 percent of accidents and injuries are due to unsafe behaviors; let us focus on unsafe as well as safe behaviors. Behavior is objective, definable, observable, correctable and measurable.

A chief safety objective of every plant is to achieve zero accident. Since safety in the organization can not be less than 100%; the participation of employees from every plant in safety also has to be not less than 100%. That is what Behavior Safety is all about.

We can accomplish this objective if we train every workman / employee on the concept and process of behavioral safety. Before training of employees, we need to sensitize or promote the concept of Behavior Based Safety (BBS) among the HOD’s, and front-line managers.

Why Behavioral Safety?
Research and experience indicate that:
1. 90% or more of the accidents are due unsafe human acts or behaviors;
2. 50% of the unsafe behaviors are identified or noticeable at any plant at any given point of time;
3. 25-30% of safety awareness is lacking among employees which gets reflected in their unsafe behaviors;
4. Unsafe behaviors are at the core of any near misses, injury, accidents. If we control unsafe behaviors, we may not even have near misses.

So we need to focus our efforts on unsafe and safe behaviors in safety.
BBS secret of success is that the safety control is in hands of each employee, they feel empowered and responsible.
What Behavioral Safety Training Does?
BBS is one of the best and latest safety approaches. BBS is process of repeatedly going to an employee and making random observations till he reaches safe behaviors and learns the concept of self-observation and observing others for safe performance. Eight aspects that behavioral safety takes care of in order to prevent unsafe behaviors and promote safe behaviors are:
1. PPE
2. Housekeeping
3. Using tools and equipment
4. Body positioning / protecting
5. Material handling
6. Communication
7. Following procedures
8. Visual focusing

With the help of a checklist, BBS trained observers create data on the above eight critical behaviors to guide their observations. Each observer observes at least one of his co-workers daily. If there are 500 workmen, 500 checklists are created per day on unsafe and safe behaviors in the organization, this way safety becomes a daily reminder which in essence builds safety culture. We can almost daily-check an increase or decrease in unsafe and safe behaviors by creating this BBS data base.

BBS Implementation
BBS is by the people, of the people and for the people. It is based on the established principles of behavior theory in Psychology. The implementation of behavioral safety project gets started with every department the day after they complete one day training on BBS. The concept and process of BBS has quick application and easy to be understood by people at every level. Every department can produce a graph of unsafe and safe behaviors of their workmen every week, every month. So one can compare the decrease in unsafe behaviors and increase in safe behaviors month by month. Every quarter of the year, all the departments can be compared on unsafe and safe behaviors of their workmen or operators.

Workshop Objective:
The workshop would provide exposure and experience to the BBS Concepts; Observation and Feedback processes; and implementation of BBS in an organization. The workshop shall be useful in understanding and application of the concept and process of behavior based safety for safety professionals and managers at all levels concerned about correcting unsafe behaviors for reduction of accidents and promoting safe behaviors for developing injury-free culture in their organizations.

Topics:
Before BBS is launched in organizations, training exposure to the employees is essentially envisaged. Hence BBS training workshop should include the following components / inputs:

FORENOON
Concepts of Behavioral Safety
Processes of Behavioral Safety
Implementation of Behavior Safety

AFTERNOON
Practicum on Behavioral Safety
Action Plan
BBS Quiz
Participants:
The course is intended for Directors / Top Management, Sr. Managers, Functional / Front-Line Managers, and Supervisors. A minimum of 30 participants are required per workshop. For Workmen / Contract Workers the workshop can be held in Hindi language.
Methodology:
The topics will be presented through interactive lectures cum discussion, practicum, active reading of material, mutual experience sharing and plan of action. In general, the medium of instruction is English language.

Reading material:
A set of reading material in English language shall be provided on the above topics to the participants. For workmen, a set of this reading material can be provided in Hindi language.

Venue: West End Hotel, New Marine Lines, Mumbai 400020, tel. 022-2203 9121. Website: www.westendhotelmumbai.com

Fee: Rs 5,000/- per participant to be paid by DD in favour of ‘BBS INDIA’ and to be sent to: Mrs. A. Kaila, 04, Shiv Sagar Apartments, Bhabola Chulne Road, Vasai Road (West) - 401202, Mumbai.
Faculty:
Programme coordinator:
Dr H L Kaila is Professor of Psychology, has 25 years professional experience in the field of industrial psychology, has published books / articles and participated in national / international conferences. He is BBS trainer and member expert panel at National Safety Council. Tel.: 09322006518, 0250-2384562. kailahl@hotmail.com

Dr H L Kaila has conducted BBS workshops for ITC, ESSAR, Reliance Industries, Colourtex Industries, Reliance Energy, Ultratech, GAIL, Chambal Fertilizers, RKHS, NPC and also co-conducted 20 safety awareness surveys for various locations in India.

Further queries: contact Dr H L Kaila, Mumbai, India .
Tel.: 093220-06518, 0250-2384562. kailahl@hotmail.com

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